In this section you will find documents and information to explain your benefits and help you get the most out of each of your encounters in our healthcare community. If you don’t find the answer to your questions here, please don’t hesitate to contact PrimaryHealth of Josephine County. We are here to help.
If you need another language, large print, Braille, CD, tape or other format, call Customer Service at 541-471-4208. The toll-free number is 1-800-471-0304. Our TTY/TDD number is 1-800-735-2900.
Este manual se encuentra disponible en diferentes formatos, incluyendo otros idiomas, letra grande, disco computacional, cinta de audio, presentación oral y Braille. Si le gustaría obtener un formato diferente, sírvase llamar al Servicio de Atencion al Cliente de al 541-471-4208. Si llama de larga distancia, marque el 1-800-471-0304. El número para personas con dificultades auditivas (TTY/TDD) es 1-800-735-2900.
Your Dental Services Guide provides useful information you’ll want to keep handy about your benefits, finding a dentist, how to make an appointment, what to do in the event of a dental emergency and much more.View Dental Service Guide
Need a primary care healthcare provider? Click the link below to view the most recent list of area primary care physicians, physician assistants and nurse practitioners who are participating in our network panel. Then call our office and we can tell you which of them are currently accepting Oregon Health Plan patients.
PrimaryHealth also is contracted with specialty providers in Josephine and Jackson counties to serve you if you require the care of a specialist. Please contact our offices to find out if your specialty care provider is contracted with PrimaryHealth.View Provider Panel List
Many prescription drugs are covered by PrimaryHealth. You can view a list of medications (called the “formulary”) that are covered by PrimaryHealth by clicking the link below. For the most up to date information about drugs covered by PrimaryHealth, please contact our office.View Formulary
Your Member Handbook is your guide to all the services available to you and answers the most common questions we receive from our members. It provides the information you need to ensure you get the most out of our healthcare experiences.View Member Handbook View Member Handbook in Spanish
This list of services requiring PA is intended as a guide for PHJC providers: Please call the PHJC office if you have any questions. To request a referral or PA, providers should complete the PHJC Referral/Prior Authorization Request Form and fax the completed form to (541) 956-5460. If you need the PHJC Referral Form, or need instructions on how to use the form, please contact us at (541) 471-4208, Toll Free (800) 471-0304.PA Guidelines
Need a mental healthcare provider? Click the link below and call Options to review your choices of mental healthcare providers that are currently accepting Oregon Health Plan patients.Options for Southern Oregon
To schedule transportation, please call:
Click the link below for more information.TransLink Transportation Guide TransLink Transportation Guide in Spanish
PrimaryHealth provides outpatient drug and alcohol treatment and counseling through:
PrimaryHealth is dedicated to providing effective pain management and wellness benefits for our members. In this section, providers will find information on how to access pain management benefits as well as tools and resources for managing pain.The Art of Difficult Conversations